To give you a little bit more of an idea of why argumentation is important, I found this
blog run by the
Future of Persuasion: Future as Persuasion project at the
Institute for the Future. Persuading others is just one way that we make use of argumentation in order to achieve specific goals in the real world. As computer software developers we can also look to how persuasive elements of interfaces can be designed in order to influence behaviour. For example, visual feedback to the driver of a car indicating their fuel consumption can persuade the driver to modify their driving technique, influencing their behaviour for the better (the picture above illustrates the Ford Fusion dashboard in which a vine, on the right hand side, withers or thrives depending upon how economically the car is driven). Similarly, visual interfaces that give feedback on home energy consumption can be made to make use feel worse about consuming more energy, and better about reducing our energy consumption, again influencing our behaviour. One place to find out more about this is the
AISB symposium's on persuasive technology [
2008,
2009] that have run over the last couple of years which have drawn together interface designers, interaction designers, and, persuasion, dialogue, and argumentation researchers to present work and discuss both how to build persuasive systems, and how to use them responsibly.